Madani99 Terms & Conditions – Complete Platform Usage Guide for Malaysian Members

Welcome to madani99, an online entertainment platform operating under the domain name madani99.best. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and the operator of the platform madani99 ("we", "the company", or "madani99").

By accessing, registering for, or using any part of the madani99 – including the website, games, Sports Betting, Live Casino, poker, lottery, and e-sports – you automatically agree to comply with and be bound by all terms stated in this document, as well as our Privacy Policy, which forms an integral part of these Terms.

Should there be any conflict between these Terms and any game-specific or promotion-specific terms, the more specific terms shall apply to the situation in question. In all other matters, these general Terms shall apply in full.

To register and use the platform madani99, you must meet all of the following eligibility requirements:

• At least 18 years old at the time of registration. madani99 strictly prohibits participation by underage individuals and may request proof of age at any time.
• Act as a private individual and not as a representative or agent of any other party.
• Not subject to any legal prohibition that prevents you from using online gambling services in your country or region.
• Never suspended or banned from using the platform madani99 previously.
• Making the decision to play of your own initiative and free will, and not under pressure or compulsion from any party.

madani99 reserves the right to verify member eligibility at any time and may request identity verification documents (such as a copy of your Malaysian identity card) as part of our verification procedures.

The account registration process at madani99 is free and takes less than 2 minutes. During registration, you are required to provide accurate, truthful, and complete information, including your full name as per your identity card, an active phone number, and a valid email address.

Mandatory Account Rules:

• One account per individual: Each user is only permitted to hold one active account. If you discover that another account has been registered using your information without your authorisation, please contact our support team immediately.
• Password confidentiality: You are solely responsible for keeping your account password confidential. madani99 will never ask for your password via email or social media.
• Access authorisation: You may not allow any other person to access or use your account. Each account is personal and non-transferable.
• Information last updated: You are responsible for ensuring that the information in your account remains accurate and up to date. Incorrect information may result in delays in withdrawal processing.

madani99 reserves the right to require identity verification (KYC – Know Your Customer) before processing a first withdrawal or any withdrawal exceeding a specified amount. Required documents may include a copy of your Malaysian identity card and proof of the payment method used.

madani99 supports the following local Malaysian payment methods for deposits and withdrawals:

Deposit Terms: The minimum deposit is RM20 per transaction. No maximum deposit limit is set (subject to the limits of your chosen payment method). All deposits are processed in real time and credited to your madani99 account within seconds. Deposits are intended solely for entertainment purposes and may not be used as a mechanism for money transfers.

Withdrawal Terms: The minimum withdrawal is RM50 per request. Daily withdrawal limits vary by VIP tier – from RM10,000 for Bronze members up to no limit for Diamond members. All withdrawals are subject to standard security checks, which may include identity verification for requests exceeding a certain amount. Withdrawals will be sent to the same payment method used for your deposit, except in special cases approved by management.

All bonuses and promotions offered by madani99 subject to the specific terms stated alongside each offer. The general conditions that apply to most bonuses are as follows:

• Wagering requirements: Most deposit bonuses and welcome bonuses carry wagering requirements of between 1x and 5x the bonus amount. The exact requirement will be stated in the specific promotional terms.
• Time limits: Each bonus has a stated validity period – typically between 7 and 30 days from the date of credit. Any bonus not used within the validity period will expire automatically.
• No-wagering bonus: VIP cashback and sports betting rebates credited to VIP members carry no additional wagering requirements and may be withdrawn directly in accordance with the applicable VIP terms.
• One bonus at a time: Members may not claim two or more bonuses of the same type simultaneously unless otherwise stated in the promotional terms.
• Rights of madani99: madani99 reserves the right to modify, suspend, or terminate any promotion with reasonable notice. Such modifications will not affect bonuses that have already been legitimately credited prior to the amendment date.

VIP Rewards Programme: Eligibility and benefits under the madani99 VIP programme are subject to separate VIP programme terms. In general, VIP tiers are calculated based on cumulative deposits over a rolling 30-day period and may change as your activity levels change. A 7-day notice will be given prior to any VIP tier downgrade.

All games provided by madani99 – including Live Casino, slots, poker, lottery, Sports Betting, and e-sports – are operated in accordance with the standard rules of each respective game as stated on the platform.

Game Result Accuracy: All chance-based games (casino, slots, lottery) use a certified RNG (Random Number Generator) system to ensure true randomness. Live casino game outcomes are determined by human dealers broadcast in real time and are subject to standard physical game rules.

Game Outcome Disputes: In the event of any dispute regarding game outcomes, the system records of madani99 shall serve as conclusive evidence. In the event of a proven technical error that affects the outcome of a game, madani99 reserves the right to void or replay the game in question. Disputes must be filed within 7 days of the incident.

Sports Betting & E-Sports: Sports bets are settled based on official results from the relevant governing body. For cancelled or postponed matches, bets will be fully refunded unless otherwise stated in the specific betting terms. Live (in-play) bets that have been accepted and confirmed cannot be cancelled except in the case of a proven technical error on madani99's part.

madani99 reserves the right to suspend, restrict, or close any member account without prior notice under the following circumstances:

• Any evidence or suspicion of fraud, money laundering, or other illegal activity conducted through the madani99 platform.
• Registering more than one account by the same individual (multiple accounts).
• Providing false or misleading information during registration or the identity verification process.
• Bonus abuse — including, but not limited to, promotion abuse, bonus arbitrage, or the use of automated software (bots) to manipulate games or betting outcomes.
• Any conduct that madani99 considers as undermining the integrity of the platform or negatively affecting the experience of other members.
• A member's own request to close their account for any reason, including personal choice.

Should your account be suspended due to confirmed fraud, madani99 reserves the right to withhold the account balance pending further investigation. For suspensions arising from other reasons, the account balance will be returned once the verification process is complete.

madani99 takes the protection of our members' personal data very seriously. All data you provide during registration and use of the platform is secured with bank-grade 256-bit SSL encryption.

Data Usage: Any personal information you provide is used solely for account management, transaction processing, identity verification when required, and service-related communications. We do not sell, rent, or disclose your personal data to any third party for marketing or other commercial purposes.

Limited Data Sharing: Data may be shared with third-party payment providers (such as Touch 'n Go or DuitNow) solely for the purpose of processing your financial transactions. Such sharing is limited strictly to the information required for the transaction in question.

For full details on how we collect, use, and protect your personal data, please read our Privacy Policy ours, which forms part of these Terms.

madani99 believes that entertainment should always remain just that — entertainment. We are committed to promoting responsible gambling and providing the resources needed to support members who may be experiencing issues related to their gambling habits.

Available Self-Management Tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits based on your financial means. Limits take effect immediately upon being set and can only be increased after a 7-day cooling-off period.
• Loss Limit: Set a maximum amount you are willing to lose within a given period. Once this limit is reached, you will be unable to place bets or play until that period ends.
• Session Limits: Set a time limit for each gaming session. The platform will notify you when you are approaching your set time limit.
• Temporary Break (Cool-Off): Take a break from the platform for 24 hours, 7 days, or 30 days. During this period, your account will be blocked from all gaming activity.
• Self-Exclusion: Request to be excluded from the madani99 platform for an extended period or permanently. This is a final decision for the chosen duration.

For more information and guidance on responsible gaming, visit our Responsible Gambling ours.

Platform madani99 provided on an "as is" and "as available" basis. While we do our utmost to keep the platform running smoothly, we cannot guarantee that the service will always be free from technical disruptions, delays, or errors beyond our control.

madani99 shall not be liable for:

• Financial losses arising from betting or gaming decisions made by the member.
• Delays or failures caused by factors beyond madani99's control, including internet disruptions, payment provider issues, or third-party service outages.
• Any indirect, consequential, or punitive losses arising from the use of the madani99 platform.
• Any content or information provided by third parties through links or integrations within our platform.

Madani99's maximum liability to any member under any circumstance is limited to the total deposits made by that member in the 30 days preceding the event giving rise to the liability claim.

madani99 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments may occur for reasons including changes in industry regulations, product improvements, operational changes, or other relevant legal reasons.

Amendment Notification: For significant amendments, madani99 will endeavour to provide members with reasonable notice via their registered email or through in-platform notifications before the changes take effect. Minor amendments that do not affect members' fundamental rights may take effect immediately upon being published on this page.

The version of these Terms currently in force will always be displayed on this page along with the date of the last update. It is the member's responsibility to check this page periodically for any changes. Continued use of the platform after the effective date of any amendment constitutes acceptance of the updated Terms.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, or regarding your use of the platform madani99 in general, please reach out to our team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon within the madani99 platform. This is the fastest way to get immediate assistance.
• Email: support@madani99.best — for enquiries requiring detailed clarification or supporting documentation.

Our customer support team madani99 fluent in Bahasa Melayu is available to help you understand any part of these Terms or to resolve any issue you encounter while using our platform.

For specific enquiries related to Responsible Gaming or self-exclusion, please visit the Responsible Gambling ours for more information on how we can assist you.